Questions and Answers
Ask a question about graviTEA and have the Adagio Teas community offer feedback.
Is fluoride filtered out?
Asked by Frederick Freiburger
on March 14th, 2020
Are the filters sustainable and recyclable?
Asked by Ann O'Flannigan
on March 14th, 2020
I they were out of batteries when I got my pitcher and I just received the battery today. It was hard inserting into the lid. I pushed it down till it snapped. Was that what I should have done? It had no instructions so I just held down the button and
Asked by Linda Talbot
on March 23rd, 2020
How do I get the lid to snap back on. I just took it out the package last night to wash it and get the filter right. Did the 2 cycles and put water in to use, went to put the lid on and it won't snap on the sides......HELP! Thanks
Asked by Cassandra Weststrock
on March 29th, 2020
Could you use this to make iced tea in this container? It would eliminate having to go through another step.
Asked by Linette Geisel
on June 10th, 2020
I also am having issues with the filter timer. I see one in my checkout, but it'd be $5.95 to ship it. Help?
Asked by Sara Stephens
on April 1st, 2020
How do i get a reolacement of the top white lid. Broke as soon as i put it on!
Asked by Shanda Vance
on April 9th, 2020
Hi! I'm also having issues with replacing the lid. It simply won't go back on! I even made sure to insert the little part that goes into the notch of the handle first, then tried to seat the rest of lid down. But no luck :(
Asked by Miriam
on June 7th, 2020
I can not tell in the picture. But on the lid in the back the little rectangle area is it suppose to be open or does it have a closure? I Looked through everything and could not find anything. But it looks like there should be something there.
Asked by Tiffany Eliot
on October 10th, 2020
How should this be washed? Handwash everything but the lid or dishwasher safe or what? I just got mine and want to wash it before I use it, but neither the packaging nor this page have any hints.
Asked by Katie Driscoll
on August 6th, 2022
How do I reset the timer on the lid to keep track of when the 60 days are up?
Asked by Jan Alt
on October 12th, 2022
What type of filters are these?
Asked by Sarah Penick
on July 13th, 2023
What should I do if nothing seems to happen when I press/hold the button?
Asked by Lynsey F
on November 25th, 2023
How do you replace the batteries in the counter? I was able to pop the counter out of the lid, but can't figure out how to open the battery compartment.
Asked by Marlaina
on November 10th, 2024